Frequently Asked Questions

About Our Buddies

Every Parijaat buddy has a designed psychological role. They’re not just cute—they’re companions with purpose. Gappu brings curiosity and joy. Mishti validates emotions. Lulu celebrates boldness. Coco nurtures mindfulness. Cherry offers wisdom. Each character has a full backstory, personality quirks, and ongoing adventures you can follow.

Absolutely! Our toys are made with child-safe materials and are perfect for ages 3+. That said, they’re designed for anyone who wants a companion—kids, teens, adults, desk workers, students. We’ve had customers from 5 to 50 years old.

Our soft toys come in two sizes:

  • 30 cm (approx. 12 inches): Gappu, Coco, Cherry
  • 25 cm (approx. 10 inches): Mishti, Lulu

All are perfect cuddle size—big enough to hug properly but small enough to travel with you or sit on your desk.

Yes! Spot clean with a damp cloth for minor dirt. For deeper cleaning, gentle hand wash with mild soap and air dry. Avoid machine washing to keep their shape and softness intact.

Yes! Each buddy comes with a character card featuring their full backstory, personality traits, and fun facts. It’s like getting their diary entry.

Ordering & Shipping

Currently, we ship across India. International shipping coming soon—sign up for our newsletter to be notified when we expand.

Standard shipping takes 5-7 business days within India.

We pack each toy with care, but if something goes wrong in transit, contact us within 48 hours of delivery at [your email]. Send photos and we’ll make it right—either a replacement or full refund

We accept returns within 7 days of delivery if the toy is unused and in original packaging. Since these are soft toys (hygiene matters), we can’t accept returns on used items. Email us at sales.parijaattoys@gmail.com to initiate a return

About Parijaat Brand

We officially launched on June 9, 2025! We’re still a young brand, and every buddy adopted helps us grow the story.

Yes! We’re working on expanding the crew and launching new product lines. Follow us on Instagram @parijaattoys or sign up for our newsletter to be the first to know.

Parijaat is a flower from Indian mythology—a symbol of love, wonder, and timeless joy. It’s said to bloom at night and fill the air with magic. We named our brand after it because we believe soft toys should carry that same sense of wonder.

Yes! Check our “Their Stories” section on the website or follow @parijaattoys on Instagram. We share their adventures, mishaps, and quiet moments regularly.

Gifting & Customization

They’re excellent gifts. Each buddy is thoughtfully designed and comes with a character story, so it feels personal. Perfect for birthdays, baby showers, “thinking of you” moments, or when someone needs a companion who gets them.

Currently, we’re focusing on our core five characters, but we love hearing ideas! Email us at sales.parijaattoys@gmail.com with your thoughts—we’re building this brand with our community.

Yes! If you’re interested in bulk orders (schools, therapy centers, corporate gifting, etc.), reach out to us at [your email] and we’ll work something out.

Contact

Email us at sales.parijaattoys@gmail.com or DM us on Instagram @parijaattoys. We usually respond within 24-48 hours.

Please do! We’re a young brand and we genuinely want to hear from you. What you love, what could be better, which characters resonate most—it all helps us grow.